EFFECTIVE 8/01/2023

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The information provided by Virtuous Vitality on virtuous-vitality.com is for general purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, expressed or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Natural products information is provided for general informational and educational purposes and is not a substitute for professional medical advice. Under no circumstances shall Virtuous Vitality or the owner of such, have any liability to you for any losses or damage of any kind incurred as a result of the use of the site or products offered or reliance on any information provided on the site. The use or reliance of any information contained on the site is solely at your own risk. The site may contain testimonials by users of our products, and or services. These testimonies reflect the real-life experiences and opinions of such users. However, the experiences are personal to those individuals, and may not necessarily be representative of all users of our products and or services. We do not claim, and you should not assume, that all users will have the same experience. Your individual results may vary. We are not affiliated with users who provide testimonies, and these users are not paid or otherwise compensated for their testimonials. The testimonials on the site are not intended, nor should they be construed as claims that our products and our services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. Making any and all purchases on the site as well as use of the site is your individual acceptance of these terms and conditions.

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REFUND/RETURN POLICY

Effective 08/01/2023

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If you are dissatisfied with your purchase, you may receive a full refund up until the product is shipped. Virtuous Vitality puts maximum effort into ensuring each product meets the expectations of the customer. If the product is received broken or damaged a full refund will be given. If the product does not meet your standards, you may request a partial refund when accompanied by images and descriptions of your dissatisfaction. We carry the right to decline any partial refund if assumed to be an attempt to receive the product for a lesser expense while continuing use of the product. Each purchase made on www.virtuous-vitality.com is the customer's acceptance of the Refund Policy. This policy is made accessible under each product before purchases are made therefore it is the users' responsibility to understand these terms before making any purchase on Virtuous-Vitality.com. We do not accept, or request returns. As a small business each purchase is necessary for the continuance of the business. Thank you for your understanding.

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ONLINE PRIVACY POLICY AGREEMENT

Effective: 8/11/2023

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Virtuous Vitality ( V.V.) values its users' privacy.

This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Virtuous Vitality of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Virtuous Vitality decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Virtuous Vitality, and it governs any and all data collection and usage by us. Through the use of virtuous-vitality.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Virtuous Vitality does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. In addition, Virtuous Vitality may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. Virtuous Vitality may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy. Why We Collect Information and For How Long We are collecting your data for several reasons: · To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. Use of Information Collected Virtuous Vitality does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Virtuous Vitality may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from virtuousvitality.com Virtuous Vitality may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Virtuous Vitality may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information. Virtuous Vitality uses various third-party social media features including but not limited to Instagram, Pinterest, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Virtuous Vitality's control. Disclosure of Information Virtuous Vitality may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Virtuous Vitality. Non-Marketing Purposes Virtuous Vitality greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Virtuous Vitality products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice. Children under the age of 13 Virtuous Vitality's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Unsubscribe or Opt-Out All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to virtuousvitality.owner@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Virtuous Vitality will continue to adhere to this Policy with respect to any personal information previously collected. Links to Other Websites Our website does contain links to affiliate and other websites. Virtuous Vitality does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. Notice to European Union Users Virtuous Vitality's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy. Security Virtuous Vitality takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email.

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EMAIL: virtuousvitality.owner@gmail.com

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SHIPPING POLICY

Effective 10/10/23

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WE ARE GLAD YOU CHOSE US FOR YOUR PURCHASE. THE FOLLOWING CONDITIONS DEFINE OUR SHIPPING POLICY FOR ALL ORDERS AND PURCHASES MADE ON THE PLATFORM.

SHIPPING LOCATION

WE SHIP ALL ORDERS FROM USA.

ORDER TRACKING

YOU CAN VIEW THE STATUS OF YOUR ORDERS BY VISITING YOUR ACCOUNT. THE ORDER TAB LETS YOU VIEW ALL YOUR RECENT PURCHASES. YOU CAN CLICK ON ANY CURRENT ORDER TO VIEW THEIR STATUSES.

MODIFYING YOUR ORDER

OUR COMPANY IS MORE THAN HAPPY TO ALLOW YOU TO CHANGE YOUR ORDERS. YOU CAN MODIFY YOUR ORDERS BY ACCESSING THE ORDER SECTION IN YOUR ACCOUNT. SELECT THE ORDER YOU WANT TO ALTER AND YOU MAY CONTACT VIRTUOUSVITALITY.OWNER@GMAIL.COM TO MODIFY ANY ORDER BEFORE IT IS SHIPPED.

EXPECTED DELIVERY TIME

EXPECTED DELIVERY TIMES ARE DISPLAYED ON THE PRODUCT PAGE. YOU CAN ENTER YOUR PIN TO FIND OUT HOW MANY DAYS YOUR ITEMS MAY TAKE TO REACH YOU. CHOOSING DIFFERENT SHIPPING OPTIONS MAY IMPACT THE DELIVERY TIME. WE GENERALLY TAKE DISPATCHED DEPENDING ON INVENTORY WORKING DAYS TO PROCESS AND SHIP YOUR ORDERS.

YOU CAN ALSO VIEW THE EXPECTED DELIVERY TIME WHEN YOU PAY FOR YOUR ORDER AND CHECK OUT. HOWEVER, HIGH VOLUME MAY IMPACT SHIPPING TIMES AND CAUSE DELAYS.

CONTACT

YOU CAN ALWAYS CONTACT US FOR ANY QUERIES. WE ARE AVAILABLE AT (480) 788-5821.

PAYMENT

WE BELIEVE IN FLEXIBILITY AND LET YOU PAY USING SEVERAL METHODS. YOU CAN PICK YOUR PREFERRED METHOD WHILE PAYING FOR YOUR ORDER DURING CHECKING OUT. WE SUPPORT ONLINE PAYMENTS ONLY.

MOREOVER, YOU CAN CHOOSE TO PAY IN YOUR PREFERRED CURRENCIES. YOU WILL BE ABLE TO CHANGE THE CURRENCY TO YOUR CHOICE DURING PAYING. WE SUPPORT THE FOLLOWING CURRENCIES - IN DOLLARS.

PAYMENT PLANS

YOU CAN PAY IN AFFORDABLE INSTALLMENTS USING OUR PAYMENT PLANS. THE INFORMATION ABOUT THE PLANS IS DISPLAYED WHEN YOU CHECK OUT. YOU WILL BE ABLE TO COMPARE YOUR OPTIONS AND CHOOSE THE RIGHT ONE.

SHIPPING POLICY

WE PRIDE OURSELVES ON MAKING DELIVERIES SIMPLE AND HASSLE-FREE. YOU CAN SELECT YOUR PREFERRED SHIPPING METHOD FROM SEVERAL OPTIONS WHEN YOU CHECK OUT.

OUR TEAM TAKES DISPATCHED DEPENDING ON INVENTORY BUSINESS DAYS TO PROCESS YOUR ORDERS. A HIGH VOLUME OF PURCHASES MAY DELAY PROCESSING. YOU WILL ALWAYS BE ABLE TO TRACK THE STATUS OF YOUR ORDER FROM YOUR ACCOUNT.

SHIPPING METHODS

YOU CAN SELECT THE BEST SHIPPING METHOD FOR YOUR NEEDS WHEN YOU ORDER FROM OUR STORE. WE OFFER THE FOLLOWING SHIPPING OPTIONS:

ORDERS ARE SHIPPED WHEN AN ITEM IS IN STOCK

SHIPPING COSTS

SHIPPING COSTS ARE CALCULATED BASED ON SEVERAL FACTORS. THE CONSIDERATIONS INCLUDE THE NATURE OF THE ITEM, WEIGHT, SIZE, DISTANCE, AND SO ON. YOU MAY ALSO BE LIABLE TO PAY TAXES ON YOUR SHIPPING AS PER APPLICABLE REGULATIONS.

OUR DELIVERY PARTNERS ALWAYS TRY TO DELIVER YOUR ITEMS AT YOUR CONVENIENCE. YOU MAY EVEN REQUEST A SPECIFIC ITEM TO RECEIVE YOUR ORDER. ADDITIONALLY, YOU MAY ASK YOUR DELIVERY PARTNER TO LEAVE YOUR PARCEL WITH A NEIGHBOR.

EXCHANGES

OUR TEAM IS HAPPY TO ENTERTAIN EXCHANGES IF THE PRODUCT IS DAMAGED OR DOESN’T MEET THE DESCRIPTION. YOU CAN REQUEST US TO EXCHANGE YOUR ORDER USING THE STEPS BELOW:

RETURNS

WE ARE GLAD TO HELP YOU RETURN YOUR PRODUCT IF IT TURNS OUT TO BE DAMAGED. YOU MAY ALSO BE ABLE TO REQUEST RETURNS FOR ITEMS THAT DON’T MATCH THE PRODUCT DESCRIPTION. FOLLOW THE STEPS BELOW TO FILE A RETURN REQUEST:

YOU CAN RETURN OR EXCHANGE YOUR ITEM FOR FREE IF IT IS DAMAGED OR DIFFERENT FROM THE DESCRIPTION. HOWEVER, IN OTHER CASES, YOU MAY NEED TO PAY FOR THE SHIPPING CHARGES.

ADDITIONALLY, WE MAY TAKE UNDEFINED BUSINESS DAYS TO PROCESS RETURNS AND EXCHANGES.

OUR TEAM HOLDS THE ULTIMATE RIGHT TO DECIDE WHETHER TO ENTERTAIN YOUR RETURN OR EXCHANGE REQUEST. WE SHALL CONVEY OUR DECISION AND THE CAUSE REGARDLESS.

MISC

AFFILIATE PROGRAM

WE DON’T HAVE AN AFFILIATE PROGRAM AT THE MOMENT. YOU CAN ALWAYS CHECK BACK LATER.

PHYSICAL STORE

WE DO NOT HAVE A PHYSICAL STORE. YOU CAN BUY FROM US ONLINE FOR A GREAT SHOPPING EXPERIENCE.

WARRANTY

SELECTED PRODUCTS COME WITH WARRANTIES. FIND THE DETAILS ON THE PRODUCT PAGE.

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